Privacy Notice

Innovative Green Power Sdn. Bhd. Compliance with Personal Data Protection Act (PDPA) 2010

At Innovative Green Power Sdn. Bhd. (IGP), we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Notice explains how we collect, use, disclose, and protect your personal data.

1. Types of Personal Data Collected

We collect personal data including but not limited to:

  • Name, identification number, company name (if applicable)
  • Contact details: phone number, email address, and address
  • EV vehicle model and related installation preferences
  • Site visit details, including images or videos where relevant
  • Payment, invoicing, and transaction details for our products or services

2. Purpose of Data Collection

Your personal data is collected and processed for the following purposes:

  • To provide consultation, quotations, and installation services
  • For regulatory documentation (e.g., Suruhanjaya Tenaga, TNB applications)
  • To deliver after-sales services, technical support, and warranty administration
  • For billing, payment processing, and customer communication
  • For marketing updates related to IGP’s EV charging products and services (with your consent)

3. Disclosure of Personal Data

Your personal data may be disclosed to:

  • Relevant government and regulatory bodies (e.g., ST, TNB, PLANMalaysia)
  • Licensed electrical contractors and certified installers within our network
  • Payment processors and accounting service providers
  • Marketing platforms strictly for IGP promotional activities (with consent)

We do not sell your personal data to third parties.

4. Security and Retention

Your data is securely stored in our business systems with restricted access. We retain your data for as long as it is necessary to fulfill the purposes above or as required by Malaysian laws.

5. Your Rights

You have the right to access, correct, or withdraw your personal data (subject to applicable laws). Requests or inquiries can be directed to:

Data Protection Officer
Innovative Green Power Sdn. Bhd.
📧 Email: enquiry@innovativegreenpower.com
📞 WhatsApp: +60125954786

6. Consent

By providing your personal data to us, you consent to the processing of your personal data in accordance with this Privacy Notice.