How to Check Whether Your EV Charger Installer Is Registered with Suruhanjaya Tenaga

1. Why Verification Is Crucial

Regulation 75 of the Electricity Regulations 1994 requires that only registered electrical contractors may perform or supervise electrical work. The certificate of registration—called Form Q—must be valid and renewed every one to five years. If you hire an installer without a valid Form Q, the installation may not be legal, and you risk voiding your charger warranty and home insurance.

2. Step-by-Step Verification Guide

Step 1 – Request the Company’s Form Q
 Ask your installer for a copy of their Form Q certificate. It should show the company’s full legal name, registration number, class (A–D), and expiry date. The class determines the project value the contractor can handle (Class A for projects above RM 1 million, Class B up to RM 1 million, and so on).

Step 2 – Cross-Check the Certificate
 Check the certificate details against the Energy Commission’s ECOS (Energy Commission Online System) portal. On ECOS, you can search by company name or registration number to confirm that the company is currently registered and that the class and expiry date match the Form Q.

Step 3 – Verify Competent Persons
 Ask for the names and licences of the wiremen or chargemen who will perform and supervise the installation. A registered wireman must hold a competency licence, but the work must be contracted through a registered company. Use ECOS to ensure each person’s licence is valid and linked to the company.

Step 4 – Check for Expiry and Renewal
 Form Q is valid for between one and five years. Ensure the certificate has not expired. If the expiration date is imminent, ask whether renewal is in progress. An expired Form Q effectively renders the company unregistered.

Step 5 – Keep Copies of Documentation
 Once satisfied, keep a copy of the Form Q, the competent persons’ licences, and any supervision (Form G) and test certificates (Form H) issued after installation. These documents may be required for future warranty claims, insurance assessments, or property sales.

3. Warning Signs of Unregistered Installers

  • The company hesitates to provide Form Q or says it is “coming soon.”
  • The company name on the certificate does not match the brand name used in marketing.
  • They employ “freelance wiremen” but cannot show a company registration.
  • The certificate shows an expired date or a different class than what is claimed.

4. How IGP Ensures Transparency

Innovative Green Power Sdn. Bhd. openly shares its Class B Form Q certificate and registration number upon request. We include this information in our quotations and encourage clients to verify our details through the ECOS portal. Our installation teams consist of licensed wiremen and chargemen who are registered under IGP. We issue Form G and Form H certificates after each installation, giving you a legal record of the work performed.

5. Conclusion

Verifying your EV charger installer’s ST registration protects your investment and ensures the installation complies with Malaysian law. Ask for the company’s Form Q, cross-check it on the ECOS portal, confirm the competent persons’ licences, check for renewal, and keep all documentation. By following these steps, you can confidently select a qualified installer and enjoy safe, reliable EV charging at home.

Alvin Wong
Alvin Wong

Director and CEO
Innovative Green Power Sdn. Bhd.

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